Shipping and Return Policy

Welcome, below you will find detailed information about our shipping policy to ensure a safe and satisfying experience.

Shipping and Returns:

Currently, we only offer shipping to countries within the following European Union countries:

Alemania, Bélgica, Croacia, Dinamarca, España, Francia, Irlanda, Letonia, Luxemburgo, Países Bajos, Suecia, Bulgaria, Eslovaquia, Estonia, Grecia, Malta, Polonia, República Checa, Austria, Chipre, Eslovenia, Finlandia, Hungría, Italia, Lituania, Portugal y Rumanía.

Unfortunately, we are unable to ship outside of this region at this time. Due to the nature of the product, returns for original artworks are not accepted.

Once we receive your order email, we will follow up via email or WhatsApp to coordinate the shipment with the buyer in the best possible way. Payment will always be made before shipping in all cases. Transportation will be handled by international or national agencies.

Zero Cost for Original Art Shipping:

For shipments of original artworks within the countries mentioned above, the shipping cost will be zero. We aim to make our original artworks more accessible by providing free shipping so you can enjoy your acquisition without any additional worries.

*We will not be responsible for any extra duties, customs fees, import charges, taxes, or tariffs that might apply after the piece has been shipped. Let us know if you cannot find your country in the shipping options, and we will find a solution as quickly as possible.

Shipping Insurance:

Each shipment is covered by insurance to protect the artwork during transportation. In the event of any incidents during shipping, we will handle the claims process and provide a satisfactory solution.

Delivery Time:

We strive to expedite the shipping process to ensure you receive your artwork as quickly as possible. The delivery time may vary depending on the destination and product availability; we require a margin of 2 weeks to prepare the shipment.

Price Rate:

The price rate is based on the cost per cm2 to avoid abstract prices depending on the work. There are different prices for creating art and for commissions, as well as for different art techniques, such as acrylic and watercolor.

Prices are reviewed annually; nevertheless, Maoby reserves the right to modify them at any time.

Contact and Assistance:

If you have any questions or concerns regarding your shipment or any other aspect of your purchase, please do not hesitate to contact us at

Thank you for trusting us to acquire artworks. We are committed to providing a safe and quality service. If you have any additional questions about our shipping policy, please feel free to contact us. We hope you enjoy your MaoDesign!